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If you are not entirely satisfied with your purchase, we’re here to help
Eligibility for a Refund
Refunds are only available within 15 days of purchase.
Domain names, dedicated servers, administrative costs, custom software install fees, and certain add-on services, such as SiteLock, are not refundable. Please keep in mind that domain refunds will only be considered if the domain was purchased with a hosting service.
We are not liable for any failure to renew a domain or failing to notify you about a domain renewal. Once a domain is renewed, there will be no refunds.
Once we receive your refund request, We will immediately notify you of the status of your refund after inspecting the product/service’s current status.
If your refund is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.